No Visa - No Fee

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UK:0207 659 9180
Ireland:01 635 3732
Australia:02 8297 6107
Canada:0647 724 1785
NZ:09 366 0877
USA:0866 772 9245
Germany:0800 000 7272
France:0179 978 528
Holland:02 0890 8144
S. Korea:070 7884 5406
Denmark:07014 2225
Belgium:02 7924853
Russia:078452 712983
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Terms and
Conditions

  1. These Terms & Conditions govern the provision of all services provided by Visa First in the processing of visa applications and other ancillary services for their clients. All orders made by Visa First clients are subject to the terms and conditions set out herein.

  2. Visa First acts as an agent on behalf of their clients in the submission of applications for visas to the appropriate immigration authorities.

  3. Visa First aims to process the visa application in the timelines committed to in its promotional materials. Visa First will not be held responsible should the immigration authorities or any other third party change their rules, regulations or processing requirements if that change has a direct effect on the timeline for delivery. However, Visa First will use its best endeavors to minimise any delay or inconvenience caused in this respect.

  4. Visa First will always lodge the Skilled Migration application in the applicants best interest. We cannot guarantee a positive result on the skill assessment as the result is at the discretion of the assessor.

  5. Visa First cannot influence: any decision made by an immigration authority; any requests for additional information before finalising a visa; any delay by an immigration authority in the issuing of a visa; or a decision to refuse to grant a visa. Visa First cannot be held responsible for costs incurred due to a delay in the visa process due to circumstances outside their control.

  6. Visa First advise applicants not to complete any health examinations (such as Chest X-ray, Medicals, Blood tests, etc) until advised to do so by Visa First. Strict procedures apply in terms of doctors authorised to take health exams, medical forms used and health results' assessment, and applicants are given details on the above post application. Please note that Visa First responsibilities are limited to advising applicants on health requirements and procedures related to applications processing, however Visa First are not part of the medical process and do not cover the medical costs involved in this process.

  7. Visa First cannot be held responsible for expense and/or delay arising from incomplete application forms, inaccurate/false information provided or inaccurate/false supporting documentation.

  8. All processing times indicated on Visa First materials are dependent upon the opening days/times of embassies, consulates and the offices of Visa First.

  9. Australian and New Zealand Working Holiday Visa application may be finalized within 48 hours of lodgment. In some instances, applications may be referred to an Australian Immigration Office for further processing. Referred applications may take up to 4 weeks to finalize once all outstanding information is received.

  10. Should you choose to purchase any of the services offered by Visa First either electronically or via the telephone and wish to settle payment for that service by either cash, bank draft, postal order, cheque, credit card, debit card or bank transfer, you acknowledge that you agree to the Visa First terms of service. You acknowledge that you are responsible for any additional fees that may be required to facilitate the visa application or ancillary service including but not limited to fees in connection with medical reports, chest X-rays, court documents, couriers, certification of copies of identity documents such as passports, utility bills etc, police checks, passport renewals.

  11. Visa fees may need to be changed without prior notice as our prices are governed by exchange rates and changes in immigration costs.

  12. While Visa First will endeavour to process the visa application in the shortest possible timescale, it does not provide any guarantees on how long the process will take. We strongly recommend that you do not make any travel booking until you have confirmation of your visa.

  13. If, after registering for the visa application with Visa First you wish to withdraw visa application and that application has not been submitted to the Immigration Authorities an administration fee of GBP30 / EUR30/ CA$65 applies.

  14. Fees paid to Visa First are non-refundable should you withdraw a visa application that has already been submitted to The Immigration Authorities.

  15. In case when you wish to cancel a visa that has been approved - a cancellation fee of GBP30 / EUR30/ CA$65 applies.

  16. Additional fees of EUR5 / GBP3 apply in cases where applicants chose "credit card" or "laser card" type of payment for the services they wish to apply for.

  17. You must travel with the same passport you hold at time of completing this application. If you obtain a new passport after your visa has been issued you need to contact Visa First help desk to have your visa re-allocated to your new passport. In this case re-allocation fee of GBP30 / EUR30/ CA$65 applies.

  18. Visa First operates a strict no refund policy for all ancillary services/ products. (In exceptional or extreme circumstances a partial refund of the Fee paid may be considered but a minimum service fee of GBP10 will be withheld in case you wish to cancel any of the additional products that you apply for - SIM Cards, Taxsaver packs, Work Courses, KICK Start Packs etc.)

  19. In the event of loss or damage to any passport or documents received, Visa First liability will be limited to the actual value of the passport and documents up to a maximum of EUR70/ GBP70 per applicant. Visa First accepts no liability for consequential loss.

  20. Visa First reserves the right to return any passport without the requested if the passport or the documents provided do not comply with the requirements or if there is insufficient time to process the visa.

  21. Visa First advises against purchasing restricted or inflexible tickets prior to visa issuance. Visa processing times shown on promotional materials are standard/average processing times.

  22. If Visa First acts as an agent or introduces/refers the customer to ancillary or related products of other businesses, then the customer is bound by the specific Terms and Conditions of that business which may be different to the Terms and Conditions of Visa First.

  23. Visa First is entitled to include additional Terms & Conditions should the need arise. The submission of an application to Visa First by web, post, fax, email, constitutes agreement to these Terms & Conditions, including amendments thereto, by the customer.